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Vistas Global -
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Vistas Global
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Job Details

Job Description:




  • Answer incoming calls from customers and stakeholders.

  • Resolve customer complaints regarding product sales or service inquiries.

  • Provide information about products and services.

  • Record customer interactions, transactions, comments, and complaints.

  • Ensure customer satisfaction and provide professional support.


Skills:




  • Excellent phone etiquette and interpersonal skills.

  • Ability to handle stressful situations.

  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).

  • Competent in CRM software.

  • Flexible to work shifts.


Qualifications:




  • Bachelor’s degree in a related field.

  • Previous experience in customer support or call center preferred.

  • Excellent communication skills in Arabic and English are required.


Job ID 040724-114BS




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