Network Engineer JD

About Us

Watershed Management Consulting (https://www.watershedpm.com) was established in December 2014 to provide Management Consulting Services, Training Services and Resource Augmentation to our clients, and we specialize in:

• Project Management & PMO Consulting and PMP Training
• Leadership and ILM Training (Institute of Leadership Management)
• Management Consulting:
• Organizational Effectiveness
• Change Management
• Risk Management
• Business Strategy
• Resource Augmentation

Position Summary

The position is responsible for supporting the implementation, maintenance, design, upgrade, and ongoing management and security of the network across the college.

Job Responsibilities

·        Designs, Implements, and maintains network traffic flow policy and configuration of routers, firewalls, IPS, VPN, DNS/DHCP, Switches (core, distribution, access), wireless, voice, and other information systems and network devices.

·        Assists in analyzing and diagnosing all network and voice failures, packet captures, and reading debug logs, glitches, and malfunctions.

·        Ensures continuous enhancements to guarantee efficient resource utilization and agreed response times to end-users.

·        Supports the maintenance, operation, and upgrade of all networks, security, and voice infrastructure on campus and home office setup and ensures timely backup of the configurations.

·        Security hardening of the network, security, and voice appliances for the maximum availability and integrity of the network resources.

·        Ensures all system vulnerabilities, alerts, and security logs messages from security and networking equipment are monitored and appropriate actions are taken.

·        Assists in maintaining compliance with cybersecurity practices and policies.

·        Provides end-user and client support for network and voice-related requests and provides meaningful and timely updates to clients on the ticketing system.

·        Handles operational issues independently and maintains SLEs.

·        Liaises with vendors, suppliers, and internal IT teams (stakeholders) to resolve security, network, and voice faults or upgrades.

·        Creates and maintains documents related to projects, change management, hardware installation and configuration, upgrades, fault diagnostics, preventive maintenance, and resolutions.

·        Performs other related duties as assigned.

Job Specifications

Education & Experience

·        Bachelor’s Degree in Computer Science, Information Technology, or related field.

·        7 - 8 years of hands-on experience in maintenance, operation, troubleshooting, designing, implementation, and management of Voice, LAN, WLAN, and WAN in a multi-campus organization, including at least 2 years of project management experience on the networking side.

·        Must be professionally certified CCNA or CCNP.

·        Other certifications such as CCIE, CISSP or CompTIA Network+ is preferred.

·        Experience in:

·        Aruba wireless solution

·        Juniper switching

·        Cisco routing

·        Fortinet Firewalls

·        TippingPoint IPS

·        DNS

·        VPN

Knowledge, Skills, and Abilities

Demonstrated experience in

·        Communication protocols include TCP/IP, SMTP/POP3, HTTPS, and AppleTalk.

·        Ethernet, ISDN, and DSL topologies.

·        Routing protocols such as IGRP, EIGRP, RIP, BGP

·        MAC OS, UNIX, Windows, CISCO, and Juniper operating systems.

Thorough understanding of

·        IP tunnelling protocols, including IPSec and SSL

·        wireless networking protocols vulnerability, running packet captures and reading debug logs, and standards

·        remote access and VPN technologies.

More Skills

·        Basic understanding of cloud-related technologies (AWS, Azure)

·        Familiar with security standards, compliances, and best practices.

·        Ability to maintain multi-homed internet environments.

·        Advanced problem-solving and organization skills with an ability to prioritize in a challenging environment.

·        Good written and verbal communication skills, with the ability to describe technical solutions that the end-user can understand.

·        Diligent with an ability to multi-task within demanding timeframes.

Additional Information:

·        Working Hours: 7:30 AM to 4:30 PM (8 Hours)

·        Working from: On-Site

·        No Overtime shall be provided, Manager shall give time in-Lieu for the extra hours worked.

·        Working days: Sundays to Thursdays

·        Fridays & Saturdays, if there is a scheduled maintenance or outage