IT Service Delivery Manager ( Network and Infrastructure)- Qatar

lxbfYeaa - Qatar - Doha

A. Accountabilities:

  • Successful delivery of the services within the scope of the project ( Network and Infrastructure domain).
  • Monitor the overall performance of services.
  • Handle Service reporting.
  • Meet Service Level Agreements/ Operation Level Agreements targets and high levels of customers satisfaction.
  • Manage and direct network and infrastructure project management domain.


B. Qualifications:

  • Experienced in setting up IT policies and procedures.
  • Experienced in setting up Service Level Agreements/ Operation Level Agreements .
  • Experienced in ISO 20000 implementation.


C. Experience:

  • 8-10/- Years experience in Same field.


D. Education and Certifications:

  • Bachelor of computer Science, Information Technology or any related stream.

Required Certification are as follows:

  • ITIL expert or ITIL MP .
  • PMP is a must.
  • Azure Certifications.
  • MCSE ( any MCSE 2003, MCITP, MCSE 2012) certified.
  • Preferred to have a CCNP certified.
  • Preferred to have CISM certified .


E. General Skills:

  • Good communication skills. Arabic specification.


F. General Remarks:

  • The role is in Diyar United Company- Client based/ Qatar.
  • Qatar based / Transferable visa.
  • Technical Sounds.
  • Budget for the role is QAR 18,000/-.
  • Interested candidates can apply through [Click to show email].
Post date: 13 January 2025
Publisher: LinkedIn
Post date: 13 January 2025
Publisher: LinkedIn