Qatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Sales Manager for Nairobi, Kenya. 

Effectively lead ‘best in class’ and highly engaged sales teams within multiple online territories to exceed commercial targets from a portfolio of existing accounts and new business. Develop and rationalise the allocation of resources, skills and activities in the multiple territories to drive profitable revenue / reduce cost of sale from priority sales channels.

Specific accountabilities include:

• Responsible for the strategic direction of the sales teams in the assigned territories by defining the optimal way to increase sales through commercial actions and partnerships.
• Structure and implement sales plans to optimise QR’s revenue and presence in the market for key/strategic/national accounts, in close collaboration with head office and regional stakeholders.
• Improve focus and alignment of key distribution channels in the assigned territories with QR distribution strategy.
• Formulate and implement B2B strategies with the sales team to maximise revenue from existing accounts and drive revenue streams from new business.
• Collaborate with stakeholders in head office and region to develop short/medium term local sales incentives strategy for the assigned territories.
• Recommend the B2B sales strategy for assigned territories. Accountable for negotiating B2B agreements within assigned territories (including PLBs, JMFs, commissions, corporate contracts).
• Responsible for delivering targets and KPI for the sales team in the assigned territories.
• Manage allocated expenditure budgets of the assigned territories to ensure maximum return of investment for every expense.
• Provide input to Digital and Marketing team to maximize QR exposure and brand presence in assigned territories.
• Maintain high level relationships with key industry bodies, diplomatic missions, governments, airports within the assigned territories.
• Review management information/network data with team to drive revenue and seek out tactical revenue opportunities.
• Responsible for implementation and adherence to groups policies and procedures that are developed in consultation with head office.
• Act as the primary legal representative in assigned territories.
• Act as the Customer Champion in the assigned territories, through sales activity and influence of customer service to deliver best customer experience in the station. Maximise sales opportunities through value added [hotels/ car hire], partners.
• Perform other department duties related to his/her position as directed by the Head of the Department.

Qualifications

To be successful in this role you will need:

• Bachelors degree or equivalent.
• Minimum 6 years of job-related experience.
• Extensive commercial experience in the travel industry.
• Experience selling airline products. 
• Good level of knowledge about the geographical nature and travel market of Nairobi, Kenya
• Planning and setting budgets. 

Please see below for all eligibility and requirements for internal applications:

• All internal candidates can only have three active applications at any point in time
•  All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
•  All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
  
• If you are Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role

This is a Grade 8 role based in Nairobi, Kenya.