Jobs / Sales Jobs / Call Center Agent

Call Center Agent

Vistas Global - Qatar - Qatar
Employment: Full Time
Job Description

  • Answer incoming calls from customers and stakeholders.
  • Resolve customer complaints regarding product sales or service inquiries.
  • Provide information about products and services.
  • Record customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional support.

Skills

  • Excellent phone etiquette and interpersonal skills.
  • Ability to handle stressful situations.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel).
  • Competent in CRM software.
  • Flexible to work shifts.

Qualifications

  • Bachelor’s degree in a related field.
  • Previous experience in customer support or call center preferred.
  • Excellent communication skills in Arabic and English are required.

Job ID 040724-114BS
Apply on the Job Website
Post date: 20 November 2024
Publisher: LinkedIn
Post date: 20 November 2024
Publisher: LinkedIn