Job Purpose
- Perform and maintain the administration and documentation of the Employee Relations section to ensure effective confidential reporting and record keeping.
Job Context & Major Challenge(s) - I
- The company's workforce is a multi-national and multi-cultural environment; this requires constant establishing and developing of effective work relations.
- Relevant data is extracted from a variety of sources into a formal report, including realistic recommendations for actions.
- Activities are governed in adherence with laws, regulations, policies and procedures.
- Work with all levels of the business including providing recommendations and process guidance to Department Manager's and Chief Officers.
Key Job Accountabilities - I
- Administer documentation relating to working conditions, performance management, equal opportunities, disciplinary, grievance and absence management.
- Provide information regarding HR policies and procedures to section heads and supervisors to assist them in understanding and implementation.
- Meet with employees and documenting conversations for investigation reporting purposes.
- Establish pertinent information and produces the necessary investigation reports with recommendations to support investigations of grievances, harassment, absence and disciplinary cases.
- Implement the outcome of investigation reports, including the issue of warning letters.
- Liaison with the Medical department on employee cases with a medical dimension and follow up on documentation of sick leaves, employee' medical cases, and recommendations for termination of contract on medical grounds.
Key Job Accountabilities - II
- Generate and issues statistical reports, warnings and advisories as required by the situation.
- Act as the SharePoint Administrator to create and manage ER case database and access on SharePoint. Maintain comprehensive and confidential case records both electronic and hard copy.
- Liaise with employees and managers to ensure that employees return to work and workflows are completed following a period of absence.
- Liaise with employees and/or their families in event of mishaps, accidents or fatalities to ensure availability of appropriate, timely support and follow up with Personnel Administration Operations on necessary insurance-related payments to employees and their families.
Qualifications
- Bachelor's degree in Human Resource Management or Business Administration.
Knowledge and/or Experience - I
- 8 years' experience in relevant positions.