About the role

The IMS Coordinator is responsible for ensuring optimal operational efficiency of all existing and future IMS media assets as well as the timely and accurate delivery of our clients' campaigns both digital and static

Key Accountabilities include, but are not limited to:

·       Monitor and maintain all media assets in perfect working order through daily site visits, reports and action plans;

·       Anticipate, schedule and manage any upgrade, repair or replacement work so that this be preventative wherever possible and keep any costs incurred to a minimum. Work with the Senior Business Manager to ensure that such costs are budgeted for;

·       Proactively research and source the latest media hardware (static and digital) and software solutions as well as printing and production methods to ensure IMS is providing our clients with premium display solutions that are cost effective to both IMS and our clients;

·       Assist the IMS team to identify, carry out feasibility studies and present for approval any new media opportunities (often arising from changes in airport operations), both at HIA and otherwise;

·       Assist the IMS Assistant in coordinating with stakeholders in Procurement, Legal, HIA and consultants to fulfil the paperwork needed for sourcing the best vendors/suppliers who can deliver high quality production of the media sites;

·       Work with internal and external partners and oversee and supervise the build of any experiential / bespoke media solutions;

·       Manage, quality check and inspect the timely and accurate posting and removal of all campaigns;

·       Accompany the staff members of production agencies during their work at HIA and ensure that their airport passes are returned to IMS after their work session;

·       Assist with the provision of client Proof of Posting photography / videography to the media team;

·       Track the (static) artwork material lifespan/condition to ensure the aesthetics of the airport;

·       Ensure all operational standards are met through strict adherence to Standard Operating Procedures and that any deviations are identified and corrected immediately.

·       In coordination with the Senior Business Manager and respective stakeholders, create and constantly strive to improve SLAs and SOPs with internal and external partners to maximise quality and efficiency and to minimise cost;

·       Manage and oversee all work by external partners to ensure that they deliver against SLAs and SOPs and comply with company regulations and procedures at all times;

·       Build relationships and work collaboratively with internal partners e.g. HIA Operations, HIA Facilities Management both to constantly improve and accelerate campaign posting, inventory troubleshooting and all other operational matters as well as to track operational changes at the airport to anticipate any impact to IMS operations. Work with the IMS team to find relevant solutions and with partners to implement these quickly and efficiently.

Qualifications

bout you

The successful candidate will have the following:

• ·       Trade or Vocational Qualification
• ·       Diploma or certificate in Media Communications

·       A minimum of 4 years' experience in outdoor and airport media production (light-boxes, billboards, buswrap, trolley branding, etc.)

Job Specific Skills:

·       Excellent command of English;

·       Computer literate including Microsoft Word, Excel, Outlook & Power point.

·       Excellent verbal telephonic and written communications skills.

·       Excellent problem-solving skills.

·       Ability to prioritize, organize and coordinate projects.

·       Adaptability, and the ability to define problems, collect and interpret data, establish facts, and draw valid conclusions.

·       Strong interpersonal and administrative skills

Application Guidelines

·       Employees must submit applications through internal vacancies portal (via GEMS) only.

·       Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

·       All internal candidates can only have three active applications at any point in time.

·       All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

·       All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

·       If you are a Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role