Job Description
To Implement and administer organisation-wide document management system and related procedures that allow organization to capture, store, retrieve, share, and destroy electronic records and documents.
The person on the role is responsible for all the change / modification / Classification of all the documents of the organization. The role will also be responsible for creating, improving, and maintaining the overall content and users on Document management system, as per strategy to achieve Vodafone Qatar’s business requirements.
Responsibilities
- Maintaining Document Management System. Create and maintain users and user permissions
- Create and maintain business units’ directories and organizational structure
- Gather all the documents and upload in the system with classification. Create and analyse Access control lists (ACL) per user and per business units and work together with corporate security team and other IT teams to maintain system health
- Perform Level 1 support on system, solving minor issues and raise tickets to DMS support vendor.
- Follow tickets with IT and DMS vendor and communicate with DMS users. Create and maintain document types, attributes, and what business see as required
- Monitor regulatory activity (Classification of Documents) to maintain compliance with records and document management laws.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Consult with end users regarding problems in accessing electronic content.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Ensure updated information related to new developments in the Document Management System Solution (Keep abreast of developments in document management by reviewing current literature, participating in workshops, training, or professional conferences.)
- Prepare support documentation and training materials for end users of document management systems.
- Perform any additional project, task or activities assigned/delegated by the Line Manager.
Qualifications
- Bachelor’s degree or equivalent
- 3 years of proven relevant work experience on systems administration.
- 2 to 3 years of experience working with various teams to achieve business goals.
- Software development experience is a plus
- Excellent skills in Excel and MS Office
- Strong analytic and decision-making abilities
- Familiarity with project management approaches, tools and phases of the project lifecycle