About the role
This role is responsible to lead the establishment and on-going operation of a division wide programme management office (PMO) that aligns Corporate Services development efforts with overall strategy, provides visibility of projects and program status, manages the selection, prioritization, initiation and overall monitoring of projects considering available resources in the division.
Accountabilities
Operational
§ Responsible for the development and updates of standards, expertise, and reporting of best practice
§ Ensuring effective performance and governance arrangements are in place for the delivery of key programmes and projects
§ Ensure monitoring and reporting of the portfolio of programmes and projects
§ Create comprehensive and regular reporting formats of projects and programmes to the board for reporting and updating on the status using latest BI data visualization tool like Power BI, Tableau.
§ Coordinate internal resources and third parties for the flawless execution of projects
§ Ensure that all projects are delivered on-time, within scope and within budget.
§ Providing advice on the management of projects, liaising with the various professional people working on a project, and making sure that all the aims of the project are met.
§ Develop a detailed project plan to track progress, and use appropriate verification techniques to manage changes in project scope, schedule and costs.
§ Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed.
§ Manage the relationship with the client and all stakeholders, establish and maintain relationships with third parties/vendors.
§ Perform risk management to minimize project risks
§ Create and maintain comprehensive project documentation
§ Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
§ Ensure on-time resource availability and allocation
§ Lead and manage task-based projects which encompasses facilities, transport, maintenance, civil, MEP etc.
§ Participate in Corporate Services manpower planning through process and task analysis.
§ Perform other department duties related to his/her position as directed by the Head of the Department
Management & Leadership
§ Establish the department or team’s objectives and priorities to align with and support business objectives.
§ Regularly evaluate the department or team’s objectives, plans, procedures and practices, and makes appropriate changes if needed.
§ Oversee and supervise employees. Direct daily activities, recruit, train, develop and discipline to ensure a high standard of service delivery.
§ Train and develop other employees, to ensure succession planning is in place.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
Qualifications
About you
Qualifications:
Essential
· Relevant college or university qualification to minimum bachelor’s level, with minimum six years of job- related experience.
· Minimum of 3-5 years of experience as PMO manager.
· Minimum of 7-10 years of experience in project management domain.
· PMP or similar certification is mandatory.
Preferred
· MSc Engineering (any discipline), Building Management
· MSc Project Management
· Industrial Engineering (Process Optimization)
Job Specific Skills:
Essential
· Command of English language
· Previous managerial experience including strategic development of services
· Strong experience of establishing and managing a project, programme or portfolio management office and effectively implementing processes, procedures and best practice principles
· Strong experience in defining and establishing appropriate governance frameworks for effective programme and project delivery
· Extensive knowledge of project management tools and methodologies in general with experience of PPM applications in particular; extensive experience with using relevant project management systems
· Formal project management accreditation
· Extensive experience and accreditation in appropriate project management methodologies
· Proven working experience as a project administrator in the information technology sector
· Solid technical background, with understanding or hands-on experience in software development and web technologies
· Having operational knowledge of Facilities & Maintenance management, task-based
· Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.
Preferred
· PMO Management Expert
· Knowledge and experience of facilitating project management skills transfer
· Prior experience of managing programme & project managers
· PMO experience in a corporate real estate environment
· Knowledge of MS Project or Primavera planning tools is mandatory.
· BI and data analytics certification is mandatory.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community