Job Requisition ID: 162368

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The primary focus of this role is to carry out dealership services on customer vehicles as per company standards and ensure optimum quality with increased productivity and technical efficiency, thereby individually contributing to generate workshop revenue without any repeat concerns.

What you will do:

• Prompt execution of service repairs requested on the repair order as per schedule provided
• Report additional job required in car with cost estimate
• Maintain check sheets and log sheets
• Upkeep tools and equipment in the individual bay as per company standards
• Ensure zero repeat repairs
• Proper diagnosis and trouble shooting
• Conduct final inspection as per the standard operating procedures
• Deliver the desired efficiency and productivity as per targets given
• Ensure prompt punch in and punch out to get the accurate booking hours
• Complete the training course/internal assessment and other on the job training as per the schedule provided by the Training Manager
• Enroll and get certifications as per the principal’s guidelines
• Ensure follow up of standard operating procedures in technician role
• Ensure fire extinguishers are kept close by for immediate action in case of working with fuel systems
• Use and maintain appropriate PPEs supplied
• Report all incidents to the supervisor
  
  

Required Skills To Be Successful

• Communication skills
• Ability to work under pressure
• Customer oriented
  
  

About the team:

In this role, you will be working in a fast paced and dynamic environment reporting directly to the Service Manager.

What equips you for the role:

• ITI/ Diploma or Engineering Qualification
• 2-3 years’ experience as a Technician with an Automotive dealership
• Communication skills
  
  

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.