Developing and sustaining long-lasting relationships with customers.

Screening, recruiting, and training sales employees.

Calling potential customers to explain company products and encourage purchases.

Answering customers' questions and escalating complex issues to the relevant departments as needed.

Developing in-depth knowledge of company products.

Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.

Collaborating with the marketing department to ensure that the company is reaching its target audience.

Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.

Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.

Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

Skills

• Ability to analyze the goal, target customer, and challenges to overcome before planning sales-oriented activities.
• Proven track record of maintaining professional ethics through the portrayal of exemplary soft skills.
• Excellent command of soft skills and a deep understanding of sales values and principles.
• A high level of focus on driving sales with consistent performance and teamwork.
• Portraying superb soft skills during customer interaction and seminars as per requirement.
• Depicting remarkable command to convert leads into customers through passionate discussions and debates.