Assist customers in selecting abayas, fabrics, and other tailoring products according to their needs and preferences.
Take customer measurements accurately and assist with alteration and tailoring requirements when needed.
Monitor stock levels and ensure merchandise is properly organized, displayed, and replenished.
Handle sales transactions, payments, receipts, and basic daily shop records.
Follow up on customer orders and coordinate with the tailoring/production team regarding order status and delivery.
Maintain a clean, organized, and welcoming shop environment.
Support promotions, new product displays, and other shop activities as required.
Build good relationships with customers and provide professional customer service.
Handle customer inquiries and resolve basic customer concerns politely and efficiently.
Desired Candidate Profile
Female candidate – Filipino nationality preferred.
Age: 35 years old or below.
Minimum 2 years of experience in retail sales, boutique, abaya/fashion retail, tailoring, or a similar customer service role.
Good communication skills in English.
Ability to communicate with Arabic-speaking customers is an advantage.
High school diploma or equivalent education is required to understand product information and sales processes.
Previous retail sales experience, ideally 1-2 years, to demonstrate a foundational understanding of customer service and sales techniques.
Proficiency in using point-of-sale (POS) systems and basic computer skills for inventory and customer data management.
Excellent verbal communication skills in English to clearly articulate product benefits and engage with a diverse customer base.