Performance Management

• Prepare and facilitate the corporate KPIs definition/revision by reviewing the implications of the strategies, initiatives & objectives and evaluating the effectiveness of the current corporate KPIs in supporting the overall implementation of strategic objectives to ensure that new corporate KPIs are defined based on latest context & learnings from the past.

• Analyze and interpret insights from external & internal performance data to support the review and scrutiny of corporate & departments’ financial results & operational performance to ensure QAPCO’s overall performance is aligned to industry leaders and supports QAPCO’s mission & vision.

• Plan and execute external market performance benchmarking so that more objective and fact-based comparisons can be made in supporting & facilitating the financial & operational performance discussions with executive management or department heads.

• Initiate and instruct the department level KPIs definition/revision by reviewing the implications of the strategies, initiatives & objectives, evaluating the effectiveness of the current department level KPIs in supporting the overall implementation of strategic objectives, and identifying recurring systemic issues on KPI monitoring & measurement to ensure that new department level KPIs are defined based on latest context & learnings from the past.

• Consolidate the corporate & department KPIs together in coming out with KPI charter, and review/update the corporate & department KPI dashboard/BSC in order to provide clarity to departments on the corporate & department KPIs.

• Validate and ensure quality assurance on KPI measurements across organization from N-1 to N-4 (Heads, Principal Engineers & above). Review the KPIs of each leader to ensure consistent, transparent, and fair measurements.

• Facilitate the entire target setting & monitoring activities by analyzing current performance level on dashboard/BSC, updating current targets based on the new inputs & in obtaining approvals, and collating performance KPI data on monthly basis in order to have a complete & updated KPI dashboard.

• Prepare the monthly/quarterly/annual performance management report by identifying & analyzing anomalies/gaps from the KPI dashboard and updating dashboard with RCA finding & action plans to close gaps so that performance reviews can be done based on the latest KPI updates.

• Facilitate & track the implementation of periodic performance review and action planning within departments in order for the tracking to be consolidated at the corporate level.

• Track the implementation of the action plan, check document changes, review the KPIs and conduct impact analysis to ensure the desired results are attained.

Policies, Systems, Processes & Procedures

• Provide inputs and implement departmental policies, systems, and procedure so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.

Quality, Health, Safety, & Environment

• Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls within a defined area of activity to guarantee employee safety, compliance, delivery of high-quality products/service and a responsible environmental attitude.

Statement and Reports

• Prepare departmental statements and reports timely and accurately to meet QAPCO and department requirements, policies, and standards.

Related Assignments

• Perform other related duties or assignments as directed.

Desired Candidate Profile

Minimum Qualifications:

• Bachelor’s degree in business administration or engineering.

Minimum Experience:

• 5 years’ experience in corporate performance management.

Job-Specific Skills (Generic /Technical):

• Fluent in both written and spoken English.

• Computer literate.

• Extensive skill in BSC & performance management system.

• Ability to scan the external environment to understand impact on the business.

• Decision making & problem-solving skills outstanding leadership skills and an ability to connect with people to drive successful relationships.

• A demonstrable track record of working at the highest level and delivering outstanding results, including managing change and delivering on growth strategies.

• Excellent use of the English and preferably Arabic language.

• Extensive skill handling personnel from a multi-cultural work environment.

• Communication and presentation skills.

• Strong project management skills.