The Strategic Partnerships Manager is responsible for increasing the revenue stream from corporate clients by driving new growth opportunities to expand the portfolio of clients for custom-designed Executive Education programs in Qatar and the region.
Business development
- Develop and execute effective sales strategies directed at new clients, including prospection, learning needs assessment, articulating education programs focused on outcome and impact, managing objections, closing contracts, and forecasting;
- Draft business proposals and ensuing contracts;
- Conduct client visits and presentations, working with the Dean, Faculty, and other staff as relevant throughout the client lifecycle;
- Manage existing client portfolio and identify potential growth opportunities focusing on renewals, upselling, and cross-selling;
- Manage and nurture relationships at multiple levels within client organizations in order to provide deeper levels of service and greater value to the client;
- Attend program launches, closing ceremonies, Company events, professional and networking events as relevant to cultivate client relationships;
- Work with the Head of Strategic Partnerships on program pricing and cost/profit models to ensure appropriate profit margins;
- Monitor and manage revenue and program profitability.
Program development and management
- Identify clients needs and work with Faculty to design pedagogical concepts with clear program objectives and a learning agenda that responds to client's business and organizational challenges;
- Liaise with Operations during program development (confirming program dates, identifying and securing Program Director/Faculty, developing program materials );
- Ensure handover from business proposal to program delivery: brief Operations, problem solve where required, and maintain visibility on program delivery while retaining client relationship;
- Continually strive to improve program proposals by integrating client feedback, designing/implementing innovations, and ensuring pedagogical objectives remain relevant;
- Engage in regular client meetings to collect feedback to ensure high satisfaction levels.
Desired Candidate Profile
Qualifications- Master's degree in Business or related field
- 8+ years of work experience, preferably in business development, sales, marketing, or consulting in a service industry
- Knowledge and experience in Executive Education, Talent Management, L&D, and/or Leadership Development
- Experience in the conception and design of corporate learning programs
- Solid business acumen, ability to influence executive decisions
- Excellent presentation and communication skills
- Experience in writing, presenting and defending proposals
- Ability to drive a consultative sales approach
- Experience in developing financial proposals (pricing, cost/profit models)
- Ability to get to yes while maintaining sales and organizational targets
- Results-driven with strong customer focus and account management abilities
- Ability to work under pressure and deliver on deadlines
- Excellent written and spoken English. Arabic and French are advantageous.
- Highly proficient in Word, Excel and PowerPoint, and experience in CRM systems for lead/client management and forecasting (preferably Sales Force)
- Flexibility to travel frequently and willingness to adapt working hours to business needs
- Experience in GCC countries a plus
Ways of working- Highly results-driven with a strong sense of ownership and accountability.
- Comfortable operating in a fast-paced, target-driven environment
- Able to manage multiple priorities, meet deadlines, and perform under pressure
- Flexible and willing to adapt working hours to business needs