Role Purpose

The Senior Manager, Data Management & Governance leads client engagements that establish or strengthen practical data-management and governance capabilities. The role translates strategy and QDKC-aligned requirements into operating models, decision rights, policies, ownership and stewardship arrangements, committee practices, implementation roadmaps and performance measures that can function within the client's existing organisation.

The Senior Manager combines governance expertise with hands-on consulting delivery. This includes directing evidence collection, facilitating stakeholder agreement, managing multidisciplinary teams and ensuring that recommendations are implementable rather than theoretical. The role prepares decision material and supports governance activation, but does not assume the client's accountable roles or approval authority. Success is measured by the clarity of the operating model, the usability of the resulting artefacts, the quality of implementation support and the client's ability to sustain governance routines after handover.

Key Responsibilities

Lead governance and data-management workstreams from discovery and assessment through design, activation and handover. Assess current governance maturity, decision rights, policies, data accountabilities, controls, issues and delivery capacity using client evidence. Design target operating models covering ownership, stewardship, committees, working groups, escalation routes and delivery interfaces. Develop and quality-review governance policies, standards, charters, RACI matrices, decision records and implementation procedures. Facilitate agreement among business, technology, security, compliance and data stakeholders on responsibilities and operating rhythms. Translate strategic priorities into sequenced initiatives, roadmaps, dependencies, measures and resourcing recommendations. Coordinate governance links with cataloguing, data quality, master data, sharing, records, security, analytics and literacy workstreams. Prepare committee packs, options, recommendations and evidence summaries for decision by authorised client bodies. Establish practical registers and reporting mechanisms for issues, exceptions, decisions, actions, benefits and governance performance. Direct consultants, review deliverables, manage quality gates and maintain alignment between scope, evidence and recommendations. Support adoption through stakeholder engagement, training, communications and role-specific knowledge transfer. Track implementation progress and recommend corrective action without replacing the client's accountable owners or approvers.

Minimum Requirements

Education

Bachelor's degree in data management, information systems, business, public administration or a related field.master's degree preferred. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.

Professional Experience

Typically 10+ years in data governance or data management, including 4+ years managing multidisciplinary teams. Demonstrated experience designing and activating enterprise or public-sector data-governance operating models. Experience leading multidisciplinary teams and managing senior client stakeholders through policy and accountability decisions. Experience producing governance frameworks, policies, charters, RACI matrices, roadmaps and performance reports. Exposure to implementation, change management and capability transfer, not only governance assessment or documentation.

Technical and Domain Knowledge

Data-governance frameworks, operating models and decision rights. Data-management strategy, maturity assessment and implementation planning. Policy lifecycle, standards, controls, exceptions and compliance monitoring. Data ownership, stewardship and cross-functional accountability design. Metadata, data quality, master data, sharing and content-governance interfaces. Governance performance indicators, issue registers and decision records. Committee and working-group design, agendas, charters and escalation mechanisms. Public-sector stakeholder structures and national data-management expectations.

Core Competencies

Data-governance operating models. Policy and standards. Stakeholder facilitation. RACI and accountability design. Performance management. Public-sector delivery. Operating-model design. Conflict resolution. Implementation focus. Coaching. Facilitating sensitive ownership, mandate and decision-right discussions. Leading discovery interviews and converting evidence into defensible findings. Writing clear policies, operating procedures and executive recommendations. Managing workplans, quality reviews, dependencies and multidisciplinary teams. Explaining governance requirements in practical business language. Supporting adoption, training and knowledge transfer across departments. Maintaining professional challenge while respecting client decision authority.

Preferred Certifications

CDMP Practitioner or Master PMPProsci Change Practitioner

Focus areas

Data-governance operating models Policy and standards Stakeholder facilitation

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