On-site Full Time
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Al Sharq Technology

Job Details

Job Purpose

The Account Manager will be responsible for managing client relationships, ensuring customer satisfaction, and identifying growth opportunities within accounts.

3+ years

Doha, Qatar

Full Time

Key Responsibilities

Act as the main point of contact for assigned clients. Build strong relationships and ensure customer success through proactive engagement. Understand customer needs and align solutions to achieve their objectives. Drive account growth through upselling and cross-selling opportunities. Monitor client satisfaction, resolve issues, and ensure service excellence. Prepare reports and updates for internal stakeholders and clients.

Required Qualifications

Bachelor’s degree in Business, Marketing, or related field. 3+ years of experience in account management, customer success, or sales. Strong communication, negotiation, and relationship-building skills. Candidates must be currently residing in Qatar.

Preferred Certifications

Customer Success Manager Certificate Certified Strategic Account Manager (CSAM – SAMA) Salesforce Administrator Certification

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About Al Sharq Technology
Qatar, Doha
Information Technology and Services