Job Description

Roles & Responsibilities

The Valet Parking Attendant forms part of the Rooms Division and assists in the hotel lobby and arrival/departure experience of the hotel. A valet attendant is responsible for driving, parking, and retrieving guest vehicles to ensure a smooth and welcoming experience upon their arrival and departure. The valet parking attendant returns vehicles from the parking lot promptly and safely and provides excellent customer service to each guest Comply with Four Seasons Work Rules and Standards of Conduct. Work harmoniously and professionally with co-workers. Must be able to work all shifts including AM's, PM's, weekends, and holidays. Must have experience in a line or supervisory position in related positions. Greet guest arriving at the resort and drive their vehicle safely to a designated parking area. Provides guests with directions, recommendations, and information about the city and its attractions. Monitors property front entrance and guest arrivals. Reports any problems or unusual activities to management. Provides exceptional, courteous, friendly and memorable service to guests and employees that differentiates us from the competition. Assists guests promptly and courteously in valet check-in. Parks vehicles in designated areas in accordance with standard stacking procedures to maximize speed and efficiency of parking service. Retrieves vehicles from valet lot, in accordance with established safety guidelines and offers guests a sincere farewell, assists with bags and offers directions.

Desired Candidate Profile

We are looking for individuals who have a solid knowledge of guest services and in front of house operations. Creativity and organization are key along with strong work ethics and people skills. Applicants are required to have at least three to five years in room division capacity. Good Communication skills Must have previous relevant work experience. Must have a driving license