Job description

Company Description

Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Duties and Responsibilities of a Wedding Executive

• • Meet with prospective and confirmed wedding clients to understand their requirements, preferences, and budget.
  • Provide information about wedding packages, venues, menus, and hotel services.
  • Promote the hotel's wedding venues and packages.
  • Prepare quotations, contracts, and event proposals.
  • Secure bookings and follow up with potential clients.
  • Coordinate all aspects of wedding planning, including ceremony, reception, décor, entertainment, and catering.
  • Develop detailed event timelines and schedules.
  • Liaise with florists, photographers, decorators, entertainers, transportation providers, and other vendors.
  • Ensure vendors comply with hotel policies and event schedules.
  • Work closely with the banquet, kitchen, housekeeping, front office, engineering, and security departments.
  • Ensure all departments are informed of event requirements.
  • Provide exceptional customer service throughout the planning process.
  • Respond promptly to client inquiries, requests, and concerns.
  • Supervise wedding setup and ensure all arrangements meet the client's expectations.
  • Monitor the event to ensure smooth operations and resolve any issues immediately.
  • Monitor event expenses and ensure they remain within the agreed budget.
  • Process payments, invoices, and final billing.
  • Conduct pre-event inspections of the venue and facilities.
  • Ensure high standards of cleanliness, presentation, and service.
  • Obtain client feedback after the wedding.
  • Address complaints professionally and identify opportunities for service improvement.
  • Maintain accurate client records, contracts, and event documentation.
  • Prepare event reports and maintain sales records.
  • Participate in wedding fairs, hotel promotions, and marketing campaigns.
  • Build relationships with wedding planners, travel agencies, and corporate partners to generate business.

Educational Qualifications

• Bachelor's degree or diploma in Hospitality Management, Hotel Management, Tourism Management, Event Management, Business Administration, or a related field.
• Additional certification in wedding or event planning is an advantage.

Experience

• 1–3 years of experience in hotel banquets, event planning, wedding coordination, or hospitality sales.
• Experience working in a 5 star hotel or resort is preferred.
• Proven experience in coordinating weddings and social events is an asset.
• Arabic speaking is an advantage.
• Excellent communication and interpersonal skills.
• Strong customer service and relationship management skills.
• Sales and negotiation abilities.
• Organizational and multitasking skills.
• Strong attention to detail.
• Problem-solving and conflict resolution skills.
• Time management and ability to work under pressure.
• Ability to work independently and as part of a team.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS