Job Description
Roles & Responsibilities
Perform tailoring, alterations, repairs, and adjustments for guest clothing, staff uniforms, and resort garments to the highest standards of craftsmanship.
Ensure all items are finished with precision, care, and attention to detail in line with luxury brand expectations.
Take accurate measurements and provide fitting consultations for guests and team members when required.
Maintain and repair uniforms to ensure a consistent, polished, and professional appearance across all departments.
Manage tailoring requests efficiently, ensuring timely turnaround and high-quality delivery.
Communicate clearly with guests and colleagues regarding garment requirements, fittings, and completion timelines.
Maintain a clean, organized, and well-equipped tailoring workspace.
Monitor and manage sewing materials, tools, and supplies, reporting needs for replenishment as required.
Ensure confidentiality, discretion, and professionalism when handling guest garments.
Support special requests for events, celebrations, or personalized guest experiences.
Collaborate with Housekeeping and Operations teams to ensure uniform standards are consistently upheld.
Uphold safety, cleanliness, and operational standards within the tailoring area.
Contribute to a culture of craftsmanship, care, and excellence within the resort environment.