Job Description
Roles & Responsibilities
Sales and Business Development Daily Visit Plan
Identify and target potential clients within the food service industry (HORECA).
Actively pursue new business opportunities to expand the customer base.
Build and maintain a pipeline of prospects and leads.
Deliver his/her sales set objective on monthly basis.
Client Relationship Management
Develop and maintain strong relationships with existing clients.
Understand clients' needs and preferences to provide tailored solutions.
Address client inquiries, concerns, and issues in a professional manner.
Product Knowledge and Presentations
Demonstrate in-depth knowledge of the food products offered.
Conduct compelling sales presentations to showcase product features, benefits, and quality.
Order Management
Process and manage customer orders accurately and efficiently.
Ensure that the customer is informed if any delays on delivery.
Flexible on urgent orders/ requirements for customer satisfaction.
Ensure the availability of stock for sales / Product forecasting.
Coordinate with internal teams to ensure timely delivery and order fulfillment.
Negotiations and Pricing
Negotiate pricing, terms, and contracts to secure profitable deals.
Balance client needs with company pricing strategies.
Market Analysis and Trends
Stay informed about food industry trends, competitor activities, and market dynamics.
Utilize market insights to adapt sales strategies and identify opportunities.
Customer Service
Provide excellent customer service and support to clients.
Address post-sales inquiries, resolve issues, and maintain client satisfaction
Gather feedback from customers, prospects, or competitors and share it with internal teams.
Updating the customers for new products released & promotions.
Sales Reporting and Analysis
Maintain accurate and up-to-date sales records and reports.
Conduct market research to identify selling possibilities and evaluate customer needs
Create frequent reviews and reports with sales data.
Analyze sales data to assess performance and identify areas for improvement.
Cross-Functional Collaboration
Collaborate with internal teams, including supply chain and logistics, to ensure smooth order processing and delivery.
Stay updated on product knowledge, industry trends, and sales techniques.
Attend training sessions and workshops as needed.
Desired Candidate Profile
High school diploma or equivalent. Bachelor's degree in Business, Marketing, Hospitality, or related field is a plus.
Excellent communication and interpersonal skills.
Strong negotiation skills and ability to close deals.
Customer-centric approach with a focus on building and maintaining relationships.
Self-motivated and goal-oriented, with a drive to achieve and exceed sales targets.
Basic computer skills and familiarity with CRM software.
Ability to work independently and collaboratively as part of a team.
Valid driver's license and ability to travel for client visits.