Job Description

Roles & Responsibilities

We are seeking an experienced Programme Director to lead the end-to-end delivery, governance, and strategic execution of a large-scale loyalty programme, ensuring operational excellence, stakeholder alignment, and successful programme outcomes. This is a full-time position based in Qatar.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business Administration, Management, Marketing, Information Systems, or a related field (Master's degree is an advantage)

• Minimum 10 years of leadership experience in loyalty programmes, digital platforms, customer engagement, or complex multi-stakeholder environments

• Proven experience leading large-scale transformation or strategic programmes from planning through execution

• Demonstrated success managing cross-functional teams, external vendors, and executive stakeholders

• Strong understanding of programme governance, financial management, procurement, and operational delivery

• Professional certifications such as PMP, PgMP, MSP, PRINCE2 Practitioner, or equivalent are highly preferred

• Fluency in English is required; Arabic language proficiency is an advantage.

  
  

SKILLS & COMPETENCIES

• Expertise in programme governance, strategic planning, and enterprise-level delivery management

• Capable of leading multidisciplinary teams while driving performance, accountability, and continuous improvement

• Adept at managing programme budgets, commercial agreements, procurement activities, and resource planning

• Experience overseeing risk management, compliance, quality assurance, and operational controls

• Proficiency in executive stakeholder engagement, vendor management, and cross-functional collaboration

• Effective decision-making with the ability to balance strategic priorities and operational execution

• Excellent communication, leadership, negotiation, and presentation capabilities

Desired Candidate Profile

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