Job Description

Roles & Responsibilities

The Operations Assistant will support the daily operational functions of the international school, ensuring the smooth and efficient running of administrative, policy implementation, and school activities. The role involves preparing and maintaining operational documents, contracts, developing and updating policies and SOPs, coordinating logistics, and ensuring compliance with safety standards.

Key Responsibilities

• Assist in the preparation, review, and updating of operational documents and reports.
• Support Operations Manager in all operational requirements and facilities coordination
• Collaborate with various departments to ensure operational efficiency and compliance. Including trip coordination, procurement, and liaising with academic staff.
• Maintain records of operational activities and ensure documentation is up-to-date and accurate.
• Conduct regular facility inspections. Oversee building cleanliness, maintenance, repairs, HVAC, electrical, plumbing, and mechanical systems
• Monitor the work of external contractors and trades, ensuring vendor performance aligns with contracts and safety standards.
• Promote a strong health and safety culture, ensuring compliance with local fire, health, and accessibility regulations, and work alongside the H&S Coordinator.
• Support with inventories, reviewing invoices, and purchasing equipment or materials.
• Assist with renovations, space planning, and team relocations.

Desired Candidate Profile

• Bachelor's degree or diploma in Business Administration, Operations Management, or a related field.
• 1 3 years of experience in an administrative or operations support role (preferred).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with ERP, CRM, or operational management systems is an advantage.
• Experience working in an international or multicultural environment.
• Prior experience (1-3 years) in school operations, facilities management, or a similar environment preferred.
• Knowledge of health and safety standards and policies applicable to educational institutions.
• Familiarity with policy development, SOP writing, and document preparation.
• Knowledge of local regulations and safety standards.
• Understanding of compliance standards for health, safety, and operational policies.
• Ability to handle confidential information responsibly.