We are looking for an experienced Automotive Debt Collector responsible for recovering outstanding payments from customers related to vehicle purchases, financing, and commercial accounts. The role requires strong negotiation skills, field collection experience, and the ability to communicate effectively with customers while maintaining professional relationships.
The ideal candidate should have experience in commercial debt collection within the automotive industry and must possess a valid driving license to conduct field visits and follow-ups with clients.
Key Responsibilities
- Conduct field and office-based collection activities for outstanding customer accounts.
- Follow up with customers regarding overdue payments related to vehicle sales, financing, and commercial accounts.
- Negotiate payment arrangements and settlement plans with customers.
- Maintain accurate records of collection activities, payment commitments, and account status.
- Coordinate with the finance and sales departments regarding outstanding receivables.
- Visit customers when required to discuss overdue accounts and facilitate payment collection.
- Ensure all collection activities are conducted in line with company policies and legal regulations.
- Prepare regular collection reports and updates for management.
Skills
Requirements
- Minimum 2–4 years of experience in debt collection, preferably in the automotive or commercial sector.
- Experience handling commercial accounts and overdue payments.
- Strong negotiation and communication skills.
- Ability to manage difficult conversations with customers professionally.
- Good knowledge of collection procedures and payment recovery strategies.
- Valid driving license is mandatory.
- Familiarity with the Qatar market is an advantage.
Preferred Skills
- Customer negotiation and conflict resolution
- Account follow-up and recovery management
- Reporting and documentation
- Relationship management