Join our dynamic team as a Service Engineer in Qatar, where you will play a pivotal role in ensuring the seamless operation of our engineering solutions. Our company, a leader in general engineering consultancy, is dedicated to delivering top-notch services and innovative solutions to our clients. As a Service Engineer, you will have the opportunity to work with cutting-edge technologies and contribute to projects that make a real difference in the industry.

We pride ourselves on fostering a collaborative and supportive team culture that encourages professional growth and development. As a Service Engineer, you will receive ongoing training and mentorship to enhance your skills and advance your career. You will work closely with experienced engineers and have access to resources that will help you stay ahead in this fast-paced field. This position not only offers a chance to contribute to exciting projects but also provides a clear path for career progression within our organization.

Your role will be vital in maintaining high standards of service delivery to our clients. You will be part of a forward-thinking team that values innovation and proactive problem-solving. As you tackle challenges and implement solutions, you will have the chance to influence our operational strategies and improve client satisfaction. Join us and take the next step in your engineering career, where your contributions will be recognized and rewarded.

1. Responsibilities:Conduct regular maintenance and troubleshooting on engineering systems, utilizing diagnostic tools to ensure optimal performance and minimize downtime for our clients.
2. Collaborate with project managers and design teams to implement engineering solutions that meet client specifications and industry standards, ensuring project success.
3. Provide technical support and training to clients on the operation and maintenance of equipment, enhancing their understanding and improving user experience.
4. Document all service activities and maintain accurate records of repairs, installations, and maintenance schedules to ensure compliance and accountability.
5. Analyze service reports to identify trends and areas for improvement, proposing solutions that enhance service delivery and operational efficiency.
6. Participate in on-site inspections and assessments to evaluate the condition of equipment, making recommendations for repairs or upgrades as needed.
7. Stay updated on industry advancements and emerging technologies, integrating new knowledge into service practices to maintain a competitive edge.
8. Assist in the preparation of service proposals and cost estimates, working closely with sales teams to attract new clients and retain existing ones.
9. Foster strong relationships with clients, understanding their needs and providing tailored solutions that exceed their expectations and build long-term partnerships.

Skills

• Bachelor's Degree in Engineering
• 5 to 6 years of experience with a reputable firm in automation and engineering.
• Assess, troubleshoot, disassemble, repair, and reassemble equipment and power tools, including complex systems like uninterruptible power supplies, ensuring functionality and reliability.
• Provide clients with detailed information on equipment issues, OEM part options, cost-effective solutions, and follow-up recommendations.
• Maintain machines, establish maintenance procedures, manage budgets, ensure parts availability, document repairs, and adhere to safety guidelines, company policies, and departmental SOPs.