Overview

We are seeking a meticulous and results-driven Operations & Credit Control Manager to join our team in Qatar. 

This role combines oversight of daily operational processes with strategic credit control and risk management to ensure cash flow optimization, accuracy in financial reporting, and adherence to regulatory requirements. 

The ideal candidate demonstrates strong leadership, process improvement capabilities, and a proactive approach to cross-functional collaboration across finance, sales, and customer service.

About the Company

Our organization is a dynamic leader in its industry, committed to delivering exceptional value to clients while maintaining 

the highest standards of corporate governance and financial integrity. 

We foster a collaborative, fast-paced environment that rewards initiative, analytical thinking, and continuous improvement.

Key Responsibilities

• Lead and manage end-to-end operations workflows, ensuring efficiency, accuracy, and timely execution of daily activities.
• Develop and implement robust credit control policies and procedures to minimize days sales outstanding (DSO) and reduce credit risk.
• Monitor accounts receivable, perform credit assessments, approve credit limits, and establish collections strategies for overdue accounts.
• Collaborate with Sales, Customer Service, and Finance to resolve billing discrepancies, disputes, and revenue leakage.
• Prepare and present regular cash flow forecasts, aging analysis, and risk reports to senior management.
• Ensure compliance with local regulations and internal controls, including audit readiness and documentation standards.
• Manage treasury-related activities such as cash planning, bank reconciliations, and liquidity optimization.
• Lead, coach, and develop the operations and credit control team, setting clear goals and performance metrics.
• Identify process improvements using automation and ERP capabilities to enhance accuracy and turnaround times.
• Drive process standardization across regional operations to support scalable growth.

Qualifications and Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related field.
• Minimum of 2 years of experience in operations and/or credit control, with leadership exposure preferred.
• Solid understanding of accounting principles, cash flow management, and credit risk assessment.
• Experience with ERP systems and financial reporting tools; proficiency in MS Office, especially Excel.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and stakeholder management skills in English; Arabic proficiency is a plus.
• Ability to work in Qatar and adapt to a dynamic, fast-paced environment.

Required Skills

• Credit Control & Accounts Receivable Management
• Operational Process Design & Improvement
• Cash Flow Forecasting & Liquidity Management
• Team Leadership & Development
• Risk Assessment & Compliance
• ERP & Financial Systems Proficiency
• Vendor and Customer Relationship Management
• Data Analysis, Reporting, and Presentation

Benefits and Perks

• Competitive salary and performance-based incentives
• Comprehensive health insurance and wellness benefits
• Paid leave and holidays in line with local labor laws
• Professional development opportunities and training programs
• Collaborative work environment with opportunities for career growth