Position Summary

This position provides operational support to the work area, with a focus on data collection, entry, and preparation of recurring reports, as well as general office support.

Job Responsibilities

• Enters, updates and organizes data into approved systems, generating routine reports and summaries as directed.
• Prepares charts, tables, and basic data visualizations to ensure accuracy and consistency in reporting.
• Assists in compiling information for dashboards and performance trackers and flags anomalies for review.
• Formats, and edits presentations, reports, and various correspondence following established templates under guidance.
• Assists in maintaining and enhancing process documents, policies, SOPs and workflows used within the work area.
• Retains records, filing systems, and documentation to ensure accessibility and maintain standards.
• Coordinates with unit-level administration teams to support smooth workflows and communication.
• Provides logistical support for events, workshops, and meetings, including venue coordination, catering, and documentation.
• Coordinates travel logistics for meetings and conference registrations and compiles all reimbursement forms.
• Processes invoices, reimbursements, and purchase orders in line with approved procedures; tracks payments and follow-ups.
• Serves as a first point of contact for routine to complex inquiries, directing requests to the appropriate resource.
• Functions as the gatekeeper to ensure prioritization of the unit's time by responding to emails, follow-ups, etc.
• Prepares and distributes agendas and papers and records and transcribes minutes of meetings.
• Assists with tracking petty cash and budget expenses as required.
• Supports with ad-hoc projects under guidance.
• Performs other duties as assigned.

Education

• Bachelor's Degree

Experience

Bachelor’s degree in business administration, or related field, with 3 - 5 plus years of relevant experience.

Skills

Knowledge, Skills and Abilities

• Strong attention to detail and organizational skills.
• Good communication and customer service skills.
• Ability to handle multiple tasks under supervision and to work collaboratively in a team environment.
• Commitment to maintaining confidentiality and professionalism.
• Well-versed in written and oral communication in English and Arabic is a must.
• Proficient in MS Office Suite of products, including Word, Excel, PowerPoint, and Outlook, with exposure to data management tools is an added advantage.