Job Description

We are seeking a proactive Cards Portfolio Officer to support credit card lifecycle activities and drive targeted campaigns for customer engagement. This role involves cross-functional coordination, reporting, and continuous product enhancement to improve card performance and client experience.

Key Responsibilities

• Manage end-to-end card portfolio activities including acquisition, retention, and spend activation


• Coordinate and execute customer segmentation campaigns across multiple communication channels


• Prepare and maintain MIS reports to track business performance and campaign outcomes


• Support UAT testing and ensure smooth implementation of new features or product upgrades


• Liaise with IT, Marketing, Operations, and Frontline teams to ensure timely execution of initiatives


• Ensure all activities comply with regulatory standards and internal governance

Skills

• Strong analytical and problem-solving skills


• Proficient in MS Excel, PowerPoint, and Word


• Excellent communication and stakeholder management abilities


• Familiarity with customer lifecycle management and campaign execution


• Knowledge of QCB regulations and operational compliance practices

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field


• 2–3 years of experience in retail banking, ideally in cards portfolio management


• Prior exposure to UAT, MIS reporting, and cross-team collaboration is preferred


• This is a full-time role based in Qatar

Job ID: 24082502-114VG