Company Description
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
Job Description
Supervise and coordinate daily cleaning operations of all public areas, including lobbies, corridors, restrooms, offices, back-of-house areas, restaurants, and recreational facilities
Ensure public areas meet brand standards, hygiene regulations, and safety requirements at all times
Assign duties, monitor performance, and provide guidance and on-the-job training to public area attendants
Conduct regular inspections and take corrective action when standards are not met
Report maintenance issues, follow up on work orders, and coordinate with Engineering and other departments
Manage cleaning schedules, deep-cleaning plans, and special cleaning projects
Monitor and control usage of cleaning supplies, chemicals, and equipment
Ensure proper handling and storage of chemicals in compliance with safety standards
Handle guest requests and complaints related to public areas in a professional and timely manner
Maintain accurate records, reports, and attendance logs
Support housekeeping management in achieving departmental goals and audits
Qualifications
High school diploma or equivalent
Hospitality certification or housekeeping training is an advantage
Minimum 1–2 years of relevant experience in a similar role
Previous experience in Housekeeping or Public Area operations, preferably in a hotel or resort
Supervisory or team-leading experience preferred
Strong knowledge of cleaning procedures, chemicals, and equipment
Good communication and organizational skills
Ability to work under pressure and manage multiple tasks
Attention to detail and commitment to high standards