1. Customer Service

• Greet customers warmly and escort them to their tables.
• Present menus and explain daily specials or promotions.
• Take customer orders accurately and repeat back for confirmation.
• Serve food and beverages in a timely and professional manner.
• Check on customers during their meal to ensure satisfaction.
• Handle customer complaints politely and inform supervisor if needed.

2. Cashier Duties

• Operate POS system efficiently.
• Enter orders correctly into the system.
• Prepare bills and collect payments (cash, card, online payments).
• Issue receipts and maintain accurate cash handling.
• Balance cash drawer at the end of the shift.

3. Coordination

• Coordinate with kitchen staff to ensure correct and timely order delivery.
• Inform kitchen of any special requests, allergies, or modifications.
• Communicate take-away or delivery orders clearly.

4. Cleanliness & Table Management

• Set up tables before service (cutlery, napkins, condiments).
• Clear and clean tables after customers leave.
• Maintain cleanliness of dining area, cashier counter, and service stations.
• Follow hygiene and safety standards.

5. Restaurant Operations

• Assist with packing takeaway orders.
• Refill water, condiments, and supplies as needed.
• Maintain proper stock of order pads, POS materials, and cashier items.
• Follow restaurant policies and grooming standards.

6. Teamwork

• Support colleagues during busy hours.
• Attend daily briefings and follow supervisor instructions.
• Report any issues or incidents to management immediately.

Skills

Flexible to work in any situation