The Sales Supervisor for HORECA (Hotels, Restaurants, and Cafés) in Doha, Qatar, plays a crucial role in driving sales and managing customer relationships within the food service industry. This position requires a dynamic individual who can effectively lead a sales team, develop strategies to increase market share, and ensure customer satisfaction. The ideal candidate will possess a strong understanding of the FMCG sector, particularly in catering and food service, and will be responsible for achieving sales targets while maintaining high standards of service.
Responsibilities:
- Lead and manage a team of sales representatives to achieve sales targets and objectives.
- Develop and implement effective sales strategies tailored to the HORECA sector.
- Build and maintain strong relationships with key clients and stakeholders in the food service industry.
- Conduct market research to identify new business opportunities and trends within the HORECA segment.
- Monitor sales performance and prepare regular reports for management review.
- Provide training and support to the sales team to enhance their skills and product knowledge.
- Collaborate with marketing teams to create promotional materials and campaigns targeting the HORECA market.
- Ensure compliance with company policies and industry regulations.
- Resolve customer complaints and issues promptly to maintain customer satisfaction.
- Participate in industry events and trade shows to promote the company's products and services.
Preferred Candidate:
- Proven experience in sales supervision, preferably in the HORECA sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze market trends and adapt strategies accordingly.
- Customer-focused with a passion for the food and beverage industry.
- Proficient in using CRM software and sales analytics tools.
- Strong negotiation skills and the ability to close deals effectively.
- Results-oriented with a track record of meeting or exceeding sales targets.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Fluency in Arabic is a plus, enhancing communication with local clients.
Skills
- Strong knowledge of the FMCG and HORECA sectors.
- Excellent sales and negotiation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to analyze sales data and market trends.
- Strong leadership and team management abilities.
- Effective communication and interpersonal skills.
- Problem-solving skills and customer service orientation.
- Time management and organizational skills.