• Manages the first line staff within the same section to meet short- and medium-term department objectives. When needed this position would have to oversee operations of other sections under Food department when section manager or supervisor is on leave.


• Involves in training and orientation of staff and ensuring compliance with the policy and health and safety guidelines of the store. Manages performance, taking corrective action, where required, on poor performers in line with group HR policy


• Develop good relationship with senior and mid-level management of suppliers for cost negotiations and on time delivery of groceries. Resolve and reconcile Purchase Order related issues


• Mentor, coach and conduct training of new stockers at grocery section to ensure team understands the operations of the section. E.g. ordering of products, shelf life, pricing & costing and quality of grocery products sold at the store.


• Establishing, Assign and managing the duty shifts of stockers at grocery sweet section and scheduling break periods, work hours, and vacations


• Examine grocery, merchandise to ensure that it is correctly priced and displayed


• Direct and supervise stockers engaged in sales, inventory-taking, performing service for customers


• Report grocery, merchandise discrepancies, disposals based on inventory, profit and loss to the department head


• Delegate work activities to 3rd party employees such as cleaning and organizing shelves and displays


• Keep records of purchases and sales and monitor sales activities daily turnover


• Ensure that customers receive satisfactory service and quality goods


• Lead and implement of policies, goals, objectives and procedures of the section.


• Ensure safety rules, production and sanitation standards are met.

Skills

• Graduate in Degree Retail or Hospitality


• Have a strong communication skills; strong computer skills required with knowledge in MS Word, Excel and GOLD retail system


• Language Speaking: (English, French and Basic Arabic).


• Minimum of 2 years' experience in retail or hospitality in supervising role


• Ability to delegate, supervise and evaluate workings of subordinates


• Must be able to interact with all levels of management