• Assist in maintaining of work procedures for workshop technicians/mechanics.
• Ensure timely completion of job as per the quality standards laid down in the workshop manual and ensure manufacturer Service Process is properly following in every case.
• Create and maintain good working relationship with other departments.
• Interact with parts department for any critical and special requirements.
• Provide proper guidelines to carry out correct diagnose procedure to avoid any come back job.
• Provide effective leadership to the workshop team to ensure team members are motivated and developing their skills and experience.
• Ensure proper handling of certain parts to minimize damages resulting to its poor performance.
• Ensure the supply and regular maintenance of tools and equipment required for workshop.
• Monitor costs, timescales and resources used and take necessary action to improve efficiency and productivity.
• Participate in meeting with General Manager and other department heads to review and discuss the operational issues and concerns

Skills

·    Engineering Graduate

. Training & Certificates – dealer standards.

. Minimum 10 years of relevant work experience in an Automobile field with at least 5 years’ experience in a managerial capacity

• Excellent Communication Skills in English and Arabic.
• Strong background in service management for a workshop / dealership.
• Knowledge of Automotive systems and repair techniques.
• Ability to estimate the required cost and man-hours for vehicle repair.
• Administration skills.
• Management Skills.