• Directly works and establishes good rapport & pleasant engagements thereby contributing to bringing a much higher customer satisfaction experience for (paying) shoppers.


• Establish good relationship with customers and able to confidently interact with them on a daily basis.


• Count and balances cash drawer by counting cash at beginning and end of work shift / tabulate bills using calculators, cash registers, or optical price scanners.


• Assists customers waiting for check-out in a store.


• Scan & punch-in all items at the cash register; collect payments and provide cash-change as is needed.


• Must ensure that checks, credit card slips, voucher etc. are properly accounted & organized.


• Must give each customer receipt detailing each transaction.


• Politely assists and manage “bothersome” customers.
  
  
  
  • Escalate unresolved issues with customers to direct supervisor
  
  
  
  


• May bag, wrap items or perform other duties as needed.


• Process merchandise returns and exchange.


• Answers customer's queries related to services performed and/or products purchased.


• Must deal with all customers with tactfully and politely.


• Maintain a neat and friendly appearance, keep all areas secure and clean.


• Handle/manage Customer Service issues. Demonstrate excellent communication skills to interact effectively with customers.

Skills

• High school graduate with 1 year related experience or higher (college-level desired).


• Have an effective communication and customer service skills.


• Language speaking (good command in English; French and Arabic an advantage).


• Must be able to work on shift-hour schedule.


• Demonstrates ability to quickly and accurately process transactions using cash-register, calculator, and optical scanners.


• Excellent interpersonal skills, ethical conduct and confidence-level required.


• Can work on fast-paced environment and dependable.


• Dedicated, thorough, honest, eye-for-detail, organized, numeric-skill a must.


• Customer-client focused.