Role Purpose:

Jobs at this level are responsible for the overall management of QA activities across Qcon projects, ensuring compliance to ISO 9001, ISO 14001, ISO 45001, including the regular review and updating of QHSE management systems. They are also responsible for the planning of internal QHSE audits.

Key Accountabilities

• Plan, monitor and continuously review department objectives, KPIs, and programs and identify ways to enhance relevant QA systems, policies, and procedures.
• Establish, implement, review and maintain relevant QA systems, manuals, and procedures for Qcon projects and facilities to ensure compliance to relevant standards.
• Establish systems to control, monitor, record, close-out and follow up on all non-conformance (NCR) and subsequent corrective action (CAR).
• Manage and review internal and external audit programs with relevant departments, projects, suppliers, sub-contractors, including the development of audit plans, NCR findings, and corrective action.
• Review deliverables during tendering pre-qualification stage and submit all related deliverables for assigned section.
• Assign QA Project team to ensure project activities are compliant to QMS requirements and project standards.
• Act as liaison with external parties during certification and annual surveillance audits and client quality audits/inspections at Qcon facilities.
• Establish a system for centralized documentation and archiving for all Qcon projects and departments, including inspection reports, NCR, CAR, Project Final Documentation, etc.
• Represent QA department in Management meetings, QHSE meetings, and attend site meetings with clients as necessary.
• Provide input during budget projections for QA department and project activities. Monitor project usage against allocated budget to ensure activities are properly supported and to justify variations.
• Identify training and development needs within the department and make recommendations for appropriate development programs.
• Keep abreast of latest ISO/ASME and other QA/QC developments internally and on a global scale.

Skills

Performance Measures

• Department objectives reviewed on a regular basis; continuous development of QA programs and systems.
• Framework in place to achieve relevant compliance requirements; compliance to ISO/ASME and relevant standards.
• Inspection, test schedules and programs proceed on time; timely completion of corrective action.
• Audit schedule established and followed; audit reports consistent with audit plan; closeout of findings within agreed timeframe.
• Timely submission of tender deliverables; minimal technical clarifications required.
• Project activities adequately supported; compliance to relevant standards.
• Successful completion of Certification and Surveillance Audit; client satisfaction.
• Effective document retrieval and archive system established; timely submission of project final documentation.
• Input recognized by Sr. Management; site QA issues satisfactorily resolved.
• QA activities completed within budget; cost variations are justified and fully documented.
• Training gaps identified and relevant training suggested.
• Up-to-date knowledge of the latest developments.

Skills, Knowledge, Qualifications & Experience

• B.Sc. Engineering in relevant field.
• Certified Lead Auditor from an accredited institute.
• Minimum 12 years’ experience specific to QA field.
• High level of commercial, cost, and contractual awareness.
• Proven negotiation skills.
• Strong knowledge and awareness of other project disciplines.
• High level technical knowledge and understanding of execution methodology.
• Proven managerial skills over a minimum period of 5 years.
• Strong communication, influencing, and presentation skills.
• Strong knowledge of Codes and Standards.
• Advanced computer literacy in commonly used business software applications.