• Attend assigned tickets at various buildings and MW Base Station Sites & customer sites.
• Evaluate service requests and clarify the requirements with supervisor / end users
• Escalate and coordinate with Supervisor
• Strictly follow change management practices

Undertake following activities strictly following standard procedures / work instructions:

 Laying and termination of fiber patch cables between ODF’s, Racks, and Network Elements etc.

 Structured cabling for data centers, exchanges and central offices

 Troubleshooting of fiber faults using OTDR testers etc.

 Remote hands and eyes support for Radio Base Station Fault Troubleshooting

 Basic Troubleshooting of Radio Base Station Physical Connections

 Remote hands and eyes support for Engineers during change activities

 Onsite support to replace faulty hardware

 Onsite support for physical and environmental verifications

 Support Physical installation of Racks, ODF’s, Switches, Servers, Routers etc.

 Lay and connect power cables from equipment’s to distribution panels

 Support engineers with acceptance tests (power redundancy, physical connections, board redundancy, link redundancy etc.) following the standard checklist

 Preventive maintenance activities (Cleaning/Dusting, physical health check etc) following the standard checklist

 Decommissioning of Network elements from Rack and moving to designated staging locations

 Physical inspection and housekeeping of Equipment rooms

 Support migration of services (link shifting, equipment relocation etc.)

 Support 3 rd parties with facilitation services (site access, supervision, connections etc.) during their work at the company’s premises

 Tracing and correction of fiber/copper cabling

 Basic knowledge of Computer & IP addresses

 Basic Troubleshooting of MW Link Physical Connections

 Basic knowledge of Remote Desktop application & MS office (Any Desk, Team viewer, Excel.. etc..)

 Good communication skills - Ability to communicate in English

 Basic understanding of power cabling, DC/AC power and MCB

 Field support for MW link Troubleshooting at Base station & customer locations

 Support Physical installation of Racks, MW Indoor units

Skills

Qualifications:

 Minimum of 2 years of experience handling network cabling, test equipment’s etc.

 Diploma in any technical discipline

 Valid Qatar Driving License

 Expertise in structured cabling practices

 Fair concept of fibre patches and chord and to use OTDR testers

 Basic knowledge of Testers and other tools

 Basic understanding of best practices related to handling of Servers, Network Elements etc.

 Ability to understand BSS training that will be given locally by us

 Ability to navigate to the site