General Manager

Confidential - Qatar - Doha

Job Summary:

We are seeking a dynamic and visionary General Manager to lead a retail concept that celebrates creative talent. The role involves overseeing daily operations, driving business growth, and fostering partnerships with artists and creators. The ideal candidate will have a passion for the arts, strong retail management experience, and the ability to blend creativity with commercial success.


Key Responsibilities:


Business Operations Management

  • Oversee the end-to-end operations of the retail store, ensuring efficiency and excellence in customer experience.
  • Develop and implement operational processes, inventory controls, and store layouts to optimize performance.
  • Monitor sales targets and budgets, and provide regular performance reports to stakeholders.


Artist and Partner Relations

  • Build and nurture relationships with local artists, designers, and creators to source unique, high-quality products.
  • Develop fair and transparent agreements with partners, ensuring mutual benefits and alignment with the store's creative ethos.
  • Curate product offerings to reflect local creativity while meeting customer preferences and market trends.


Marketing and Brand Development

  • Collaborate with the marketing team to develop and execute campaigns that promote the store’s unique identity.
  • Organize events, exhibitions, and workshops to engage the local community and elevate the profile of partner artists.
  • Leverage social media and digital platforms to drive store traffic and enhance brand visibility.


Customer Experience

  • Create a welcoming and inspiring in-store environment that reflects the creative vision of the brand.
  • Train and mentor staff to deliver exceptional customer service and product knowledge.
  • Gather and analyze customer feedback to continuously improve offerings and services.


Team Leadership and Development

  • Recruit, train, and manage a high-performing team of retail associates and support staff.
  • Foster a culture of creativity, collaboration, and accountability within the team.
  • Set performance goals, conduct regular evaluations, and provide ongoing coaching and development opportunities.


Financial Management

  • Manage store budgets, control expenses, and ensure financial objectives are met.
  • Oversee pricing strategies, profit margins, and inventory turnover to maximize revenue.
  • Identify new revenue streams and partnership opportunities to enhance profitability.


Experience:

  • Education: Bachelor’s degree in business administration, retail management, marketing, or a related field (preferred but not mandatory).
  • Experience: Minimum of 5–8 years in retail management, with experience in creative or concept-driven stores being an advantage.
  • English is a must/Arabic nice to have
  • Strong business acumen with a creative mindset.
  • Excellent relationship-building and negotiation skills.
  • Proficiency in retail technology and analytics tools.
  • Exceptional organizational and multitasking abilities.

Post date: 26 January 2025
Publisher: LinkedIn
Post date: 26 January 2025
Publisher: LinkedIn