Responsibilities:

• Supervise and lead the front-of-house team to ensure exceptional customer service.
• Greet and assist customers, resolve complaints, and ensure smooth dining operations.
• Manage table settings, cleanliness, and overall presentation.
• Coordinate with kitchen staff and baristas to ensure timely and accurate service.
• Conduct staff training and provide on-the-spot guidance to maintain service standards.
• Handle daily reporting and assist in scheduling shifts for waitstaff.

Qualifications:

• Must be available to Join Immediately.
• Minimum 2 years of experience in Qatar’s food and service industry.
• Fluent in Arabic and English (mandatory).
• Strong leadership and communication skills.
• Proven ability to deliver excellent customer service.
• Preferably female candidates.

Compensation & Benefits:

• Competitive salary package.

Skills

• Customer Service: Excellent skills in greeting customers, resolving complaints, and ensuring high satisfaction levels.
• Team Supervision: Experience in training and supervising waitstaff to maintain service standards.
• Presentation Skills: Attention to detail for managing table settings and café ambiance.
• Bilingual Communication: Fluent in Arabic and English to cater to diverse clientele.
• Problem-Solving: Ability to handle on-the-spot challenges effectively.