OBJECTIVE

This role contributes to achieving the department's short term objectives through front line on site selling, delivery of high-end customer service in line with brand and division requirements.

KEY RESPONSIBILITIES

• Ensures that all customers receive excellent service through direct salesmanship, and prompt and courteous service 


• Greets and welcomes each customer in a courteous and respectful manner


• Assists and attends customers with questions responding and anticipating needs and desirable purchases.


• Tries to upsell and promote brand/ promotions, daily specials


• Prepares merchandise for display as per brand guidelines and standards


• Cleanses and polishes shelves, counters and tables, ensuring facilities are spotless at all times


• Attends weekly sales meetings as directed by Line Management


• Completes each purchase transaction in a quick and efficient manner, issuing customers with corresponding purchasing receipt


• Undertakes monthly inventory and assist management in completion


• Coordinates with drivers to facilitate timely delivery of orders


• Seeks to  exceed set monthly sales targets


• Ensures full adherence to internal SOP, Hygiene and Food safety standards


• Seeks to minimize breakages of merchandise, reporting wastage in daily shift log book


• Provides senior management with feedback about arising customer complaints, encountered service issues


• Supports all social media sales initiatives , takes part in new product launches, and marketing  campaigns


• Trains new employees in the same job line in other outlets if necessary Ability to work with limited supervision, great team player


• Sound knowledge of sales techniques and best practices

Skills

• Ability to work in fast paced environment


• Fluent in English (written and spoken) and Arabic essential


• Enthusiastic attitude and charisma


• Ability to communicate at all levels


• Detail orientated and accurate


• Demonstrates business acumen and commercial understanding