Provide client support and handle client communications effectively.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Collaborate with internal teams to deliver seamless service and resolve issues quickly.
Visit client for ERP requirement gathering, train users for ERP system,
Visit client for ERP Demo,
Skills
1 to 3 yrs experience candidates in handling client requirements, implmenting ERP, training users
Experience in a client-facing role with a commitment to delivering exceptional service.