Desktop Support Technician

Qatar

Desktop Support Technician

  • Provide first level support through call center or onsite, for all IT services. Escalate incidents to the next level when required support from level 2 or SMEs.
  • Deployment and installations of end user computer equipment’s and peripherals based on the business demand.
  • Fulfil the end users IT requests for software installations, software configurations, hardware relocations and other business requirements.
  • Facilitate end user hardware and operating systems upgrades as and when necessary.
  • Participate in the end users computing projects for various IT initiatives.
  • Contributes to the development of software installation procedures and end user guides.

 

Skills

Min Qualification-

  • Bachelors Degree in Computer Science.
  • Minimum 5 years’ experience in relevant areas.
  • Good interpersonal skills and must have experience of working with a multinational workforce.
  • Must have taken relevant technical trainings/certifications in specific area.
  • Preferred experience in oil & gas sector.


Post date: 7 November 2024
Publisher: Bayt
Post date: 7 November 2024
Publisher: Bayt