Company Description
Contemporary, convenient and perfectly positioned, the upscale Mövenpick Hotel Doha is a 4-star luxury hotel, ideal for business travellers. Just 11km from Hamad International Airport and minutes from the business district, this hotel is centrally located on the prominent Corniche Road opposite the iconic Museum of Islamic Arts.
Job Description
We are seeking a friendly and customer-focused Bellman/Driver to join our team in Doha, Qatar. In this dual role, you will be responsible for assisting guests with their luggage and transportation needs, ensuring a seamless and pleasant experience during their stay.
- Should always stand and ready in the main door for guest arrival.
- Assisting the guest for luggage up to the room and luggage down to guest departure
- Should have a full knowledge of room location
- Should have a thorough knowledge of hotel facilities and areas of interest, and be able to give direction
- Maintain high standard of personal hygiene and complete uniform at all times
- Should possess a high awareness on the lobby area and issues concerning guests at the working area
- Issuing of luggage tag whenever needed
- Ensure the safekeeping of the guest luggage
- Ensure the verification of the luggage tag/ticket before luggage disposal
- Maintain cleanliness and polished luggage trolley
- Have a good knowledge about Qatar and Doha as the city
- Perform any reasonable request as directed by the management
- Have a full follow up shift checklist
- Coordinate with front desk staff to manage guest requests and transportation schedules
- Adhere to all traffic laws and safety regulations while driving
- Assist with additional guest services as needed, such as valet parking or running errands
Qualifications
- Excellent customer service skills with a friendly and empathetic demeanor
- Valid driver's license with a clean driving record
- Proven safe driving skills and knowledge of Doha's roads and traffic regulations
- Physical fitness to handle luggage and stand for extended periods
- Basic English language proficiency; additional language skills, especially Arabic, are a plus
- Previous experience as a bellman, driver, or in the hospitality industry is preferred
- Ability to work flexible hours, including evenings, weekends, and holidays
- Strong attention to detail and organizational skills
- Team player with a positive attitude and willingness to assist guests and colleagues
Additional Information
Additional Information
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