Sales Associate

JOB PURPOSE


Deliver the ultimate customer service experience as per MAGRABi standards to create a positive relationship and retain the customers, through identifying the customer needs and advising the customer on the best products and services that meet and satisfy those needs.


QUALIFICATIONS AND EXPERIENCE


  • Arabic Speaking is a must
  • High school degree or equivalent, Diploma is a plus
  • 2-3 years of experience in Retail, Optical expertise is a plus



JOB RESPONSIBILITIES


  • Maintain MAGRABi standards by following the pre-set policies and procedures, such as but not limited to dress code policies, floor attitude, sales policies and code of conduct to maintain the company image.
  • Identify the customer requirements through applying MAGRABi selling procedures, offering different products and services and discussing different promotions to meet customer needs.
  • Ensure the customer receives promises through close follow up on customers’ requirements and requests with other stakeholders until the service is properly delivered.
  • Shares the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
  • Handle the invoicing process over the system to adhere to MAGRABi selling standards and to contribute to more efficient sales tracking and recording.
  • Cooperate with team members to achieve overall store goals and enhance the customer experience to build long term customer relations.
  • Ensure meeting the set business plan targets on monthly bases through monitoring his sales performance versus the target revenues and identifying areas of unsatisfactory performance to rectify.


COMPETENCIES


  • Collaborating with others
  • Customer service orientation
  • Initiative & achievement orientation
  • Flexibility

Post date: 3 November 2024
Publisher: LinkedIn
Post date: 3 November 2024
Publisher: LinkedIn