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Call Center Agent

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  • o answer the calls and help customers regarding their enquires.
  • Ensure to deliver high quality service.
  • Ensure to increase the base of customers by building trust of customers and offering products and services.
  • Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at the earliest.
  • Responsible to provide information regularly about policy and procedures of the customer services.
  • Responsible to completely check and clarify the issues and problems of the customers.
  • Understand and implement policies to increase sales by targeting potential and profitable clients
  • Understand and apply all policy and procedures and professional ethics, incentives regulations.


Skills

  • Effective Communication Skills. 
  • Knowledge Retention and Recall. 
  • Ability to Handle Pressure. 
  • Speed and Efficiency. 
  • Creative Problem Solving. 
  • Emotional Stability. 
  • Organizational Ability.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt