As Laundry Team Leader within Qatar Aircraft Catering Company (QACC), you will be responsible for ensuring that flight linen was packed according to QR Standards and ready for dispatch. You will be handling resources for best possible productivity. You will lead a team for preparation of QR, other Airlines, Amiri Flights, Crew trainings etc. Also generate considerable amount of documentation, from Material Request, Linen request, Shift report, Obsolete record, Accident/Incident reports. You will be responsible to follow and implement operational changes as guided by the Line Manager.

Accountabilities:

• Responsible to allocate junior team members, which are further fragmented into smaller teams for various linen packing tasks and to provide work plan and instructions for them.
• Responsible to prepare work plan for the shift based on the Daily Working Schedule.
• Brief team on the changes and requirements to keep them up to date.
• Disseminate information to the team and forwards information to his up line in a timely manner.
• Responsible to ensure proper recycling of linen product to minimize wastage.
• Responsible to analyses the Linen stock availability and suggest the quantity to request from stores.
• Responsible to check the arrival inventory of Other Airlines and withdraw sufficient stock from backup store.
• Involve during aircraft changes/service changes and ensure timely completion of the required change and delivered to the Service delivery team.
• Records all operational handover sheets and necessary data to achieve 100% standard uplift as per Airline requirements.
• Ensure the highest level of quality linen product is packed and delivered to flights.
• Maintain hygiene of working areas at all times to avoid FOB (Foreign Objects) passage to any linen item.

Qualifications

An ideal candidate will meet below qualifications and experience:

• High School Qualification / Vocational Qualification / Diploma or equivalent / Bachelor’s Degree 
• Minimum 2 year of relevant experience
• Possess specialized knowledge of different types of linen & textiles, latest updates to pack all QR flights
• Have good knowledge and exposure of various linen and related products used in Airline industry
• Basic Knowledge of Microsoft Office applications
• Conversant with operations of Laundry Department
• Able to work with minimum supervision
• Knowledge of GLP (Galley Loading Plan) and linen packing
• Communication on wireless radio operation Ramp safety awareness
• Goods spoken and written English

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

All internal candidates can only have three active applications at any point in time.

All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role.

All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process.

If you are a Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require a NOC to apply for this role.