Key Responsibilities:

1. System Implementation & Configuration:

• Install, configure, and upgrade Autoline software systems and related components.
• Customize and tailor Autoline applications to meet organizational requirements and workflows.

1. Technical Support:

• Provide technical support for Autoline software, including troubleshooting and resolving issues.
• Assist users with software-related problems, offering solutions and guidance.

1. System Maintenance:

• Monitor and maintain the performance and availability of Autoline systems.
• Perform regular backups, updates, and patches to ensure system stability and security.

1. User Training & Support:

• Train users on the effective use of Autoline software and related tools.
• Develop and maintain user documentation, including guides and training materials.

1. System Integration:

• Integrate Autoline systems with other software applications and databases as needed.
• Ensure seamless data flow and compatibility between Autoline and other systems.

1. Data Management:

• Oversee the management and integrity of data within the Autoline system.
• Perform data imports, exports, and conversions as required.

1. Troubleshooting & Issue Resolution:

• Identify and diagnose technical issues related to Autoline software and hardware.
• Work with vendors and support teams to resolve complex technical problems.

1. Project Management:

• Participate in projects related to the deployment and enhancement of Autoline systems.
• Collaborate with other IT professionals and departments to ensure successful project outcomes.

1. Compliance & Security:

• Ensure that Autoline systems comply with relevant industry standards and regulations.
• Implement and enforce security measures to protect data and systems.

1. Continuous Improvement:

• Stay updated with the latest developments and best practices related to Autoline software.
• Recommend and implement improvements to enhance system performance and user experience.

Skills

Qualifications:

• Education:
• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. Minimum Experience of 5 years in Autoline Dealer management system.
• Experience:
• Minimum of [X] years of experience working with Autoline software or similar dealership management systems.
• Proven experience in IT support, system administration, or technical troubleshooting.
• Skills:
• Strong knowledge of Autoline software applications and their functionality.
• Proficiency in troubleshooting technical issues and providing effective solutions.
• Excellent communication and interpersonal skills for user support and training.
• Ability to work independently and as part of a team.
• Technical Skills:
• Familiarity with database management and SQL.
• Experience with system integration and data migration.
• Proficiency in Microsoft Office Suite and related tools.