Key Responsibilities:

1. Transaction Processing:

• Operate cash registers to process sales transactions accurately and efficiently.
• Handle cash, credit/debit card transactions, and electronic payments following company policies.
• Issue receipts, refunds, and change to customers as needed.

1. Customer Service:

• Greet customers warmly and provide assistance with their purchases.
• Address and resolve customer inquiries, concerns, and complaints in a professional manner.
• Provide information about products, promotions, and store policies.

1. Cash Management:

• Accurately count and handle cash during and at the end of shifts.
• Reconcile cash drawers and report discrepancies to the supervisor or manager.
• Prepare and deposit cash and receipts according to company procedures.

1. Sales Support:

• Assist with stocking shelves, organizing merchandise, and maintaining store cleanliness.
• Support other store functions, such as bagging groceries or assisting with product displays, as needed.

1. Checkout Process:

• Ensure the checkout area is clean, organized, and well-stocked with necessary supplies.
• Verify the accuracy of scanned items and pricing, and ensure correct discounts are applied.
• Assist customers with gift wrapping or other special services if applicable.

1. Compliance & Security:

• Follow company policies and procedures for handling cash and processing transactions.
• Adhere to security protocols to prevent theft or fraud.
• Maintain confidentiality of customer information and financial transactions.

1. Record Keeping:

• Maintain accurate records of transactions, returns, and exchanges.
• Prepare and submit reports related to cash handling and sales as required.

1. Team Collaboration:

• Work collaboratively with other cashiers and store staff to ensure smooth store operations.
• Participate in team meetings and training sessions to stay updated on store policies and procedures.

Skills

Qualifications:

• Education:
• High school diploma or equivalent.At least 2 Year relevant experience in same role
• Experience:
• Previous experience in a cashier or customer service role is preferred.
• Basic experience with cash handling and point-of-sale (POS) systems is advantageous.
• Skills:
• Excellent customer service and communication skills.
• Strong attention to detail and accuracy in handling transactions.
• Ability to work efficiently in a fast-paced environment.
• Good problem-solving skills and ability to handle customer inquiries and complaints.
• Technical Skills:
• Proficiency in operating cash registers and POS systems.
• Basic math skills for handling cash and calculating change.