We are excited to announce that we are seeking a Regional Manager Cargo Compliance for Asia region based in Singapore. The role involves developing, implementing, and monitoring safety, security and operational compliance with regulatory and company standards for staff, stakeholders and suppliers.  This position requires continuously assessing and improving hazard identification and adherence to IATA regulations and Qatar Airways procedures, as well as promoting a positive safety, security, and quality culture while identifying opportunities for improvement in these areas. 

The Regional Manager Cargo Compliance will be responsible for developing, implementing, and monitoring staff, stakeholders, and suppliers on safety, security, dangerous goods, operational matters, and compliance with Qatar Airways (QR) and regulatory requirements.

As a Regional Manager Cargo Compliance, you will be responsible for the following:

• Drive quality assurance and improvements in the region in line with guidelines defined by Cargo HQ Operations management regarding compliance with regulations, standards, and company procedures associated with cargo and ground and handling operations, including dangerous goods, security, and safety. 
• Implement new strategies with Cargo Operations HQ to improve the safety and quality culture continuously.
• Regional responsibility for facilitating quality assurance, safety, security, dangerous goods and compliance matters in the region with an emphasis on safe and secure operations in compliance with QR policies and service levels, industry best practices, IATA standards and regulatory requirements. 
• In conjunction with the regional and HQ leadership, oversee and assist new station operations start-ups/resumption and ensure the station adheres to local and QR safety and security standards for safe operations.
• Monitor the region's cargo and ground handling operation continuously through audits, self-inspection, safety performance indicators, and other compliance reports and recommend improvements.
• Liaise with all regional leaders and staff in the region and the HQ to ensure constant dialogue on compliance challenges and opportunities with cargo operations.
• Develop, review, approve, and implement local operating procedures (LOPs) as required, in compliance with Cargo HQ's policies and procedures, to ensure smooth and safe cargo operations compliance in the region.
• Conduct occurrence investigations and risk assessments, provide advice, and facilitate risk-based decisions to ensure safe and compliant operations.
• Perform station assessments according to agreed requirements and as necessitated by events in the region or network.  Assessments will include reviews of ground handlers, internal staff, and process assessments.  Identification of common findings and implementation of standard practices across the region, along with network recommendations as required.
• Identify hazards in cargo operations.  Establish and manage risk assessments using the operational management approach of stations and regions. Ensure consistent assessment of risks and continued mitigation to improve.
• Oversee the effective implementation of emergency response procedures in the region by conducting exercises in liaison with the cargo headquarters, ensuring that areas of improvement are adequately addressed.
• Conduct regular meetings with internal and external parties addressing safety, security, quality assurance, dangerous good and compliance matters to ensure raising in awareness on key issues and fostering actions for improvement of current standards.
• In coordination with the cargo training administration team, conduct training reviews for external parties to ensure they comply with QR cargo training requirements and report any non-compliance.
• Provide management with performance reports that cover trends, issues, and escalations needed to track safety, security, quality assurance, dangerous goods, and compliance matters in the region.
• Perform other dept. duties related to their position as directed by the Head of Dept. or as agreed with the local VP.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

An ideal candidate:

• Bachelor’s degree or equivalent with minimum 6 years of job-related experience.
• Experience working with audits, inspections, investigations, root cause analysis
• Airline ground handling/cargo knowledge and experience
• Auditor Training
• Safety Management System qualification or experience
• Command of the English language and communication skills
• Good interpersonal skills
• SGHA knowledge and understanding
• Analytical skills
• Teamwork
• Detailed oriented
• Knowledge of Quality Assurance and Quality Management System
• Managerial skills – Leadership, ability to delegate work and set clear direction managing workflows.
• Strong mentoring and coaching skills.
• Ability to train and develop subordinate’s skills. 
• Ability to foster teamwork among team members.  

You must have the legal rights to live and work in Singapore to be considered for this role.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.