We are currently hiring Rental Specialist for our Sister Company Enterprise- Rent-A- Car (One of the largest car rental company in the world)
Job Responsibilities
- Assisting customers with reserving vehicles, answering questions, and providing information about rental policies and procedures.
- Processing rental agreements and collecting required documentation, such as driver’s licenses and credit card information.
- Checking vehicles for damage before and after rentals and for documenting any damages that are found.
- Addressing customer complaints and concerns and for providing solutions to any problems that arise.
- Monitoring the inventory of vehicles and ensuring that they are properly maintained and cleaned.
- Promoting upgrades and additional services to customers, such as insurance or GPS navigation systems OR Baby seats.
- Keeping accurate records of rental agreements and customer information.
- Manage or being responsible for handling cash, checks and credit card payments.
- Flexibility to work in different shifts, including weekends and holidays.
Skills
- Customer service
- Vehicle rental management
- Sales and negotiation
- Communication skills
- Attention to detail