• Primary Duties and Responsibilities:Identify key stakeholders, assess change readiness, and conduct change impact assessment to identify key impacts.
• Develop a change management strategy based on change history, scope and the groups being impacted by the change.
• Identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
• Develop a set of actionable and targeted change management plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.
• Establish, equip, and deploy a sustainable Change Network.
• Deliver impactful communications to various user groups based on communication needs.
• Training design, manage training delivery and effectiveness measurement.
• Change KPI design, adoption measurement, monitoring and course correction.
• An end-to-end Change Management Support for a project will include:
• Leadership Alignment
• Change Readiness Assessment
• Change Impact Assessment
• Stakeholder Analysis and Engagement
• Role Alignment
• Impactful Communications
• Digital Learning Strategy and Execution
• Adoption Tracking and Measurement (Benefits Realization)
• Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders.
• Conduct change readiness assessments evaluate results and present findings in a logical and easy-to-understand manner.
• Support the execution of plans by engaging impacted stakeholders and conduct awareness sessions.
• Design, development, and delivery of impactful digital communications such as
• Emails
• Posters / Leaflets
• Banners
• Intranet updates
• Infographics
• Videos
• Screensavers
• Information Bytes
• Support training efforts by managing the development and deployment of training materials using effective training channels.
• Create and manage measurement systems to track adoption, utilization, and proficiency of individual changes.

Skills

• Qualification:Post Graduation or advanced degree in Business Administration/Human Resources / General Management / Organization Behavior area preferred.
• Change Management Certification (PROSCI or ACMP certified) preferred.
• Skills:Experience of working with a global Professional Services organization
• A solid understanding of how people go through change.
• Experience and knowledge of change management principles, methodologies, and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Able to clearly articulate messages across a variety of audiences
• Able to influence others and move them towards a common vision or goal.
• Able to work effectively across all levels of an organization.
• Familiarity with project management approaches, tools, and methodologies
• Flexible and adaptable
• Change Management certification desired.

Experience:

• Candidate should have 6 plus years of Change Management experience.
• Candidate should have solid experience in Client facing roles.
• Experience implementing change management plans utilizing multiple tools and techniques.
• Experience of designing and delivering organization and project level changes management plan and activities for a large-scale technology-based projects and programs
• 5 plus years of experience technology and digital programs level change management in large scale industries
• Oil and Gas experience preferable.