COLLECTING POOL OF CANDIDATES FOR OUR UPCOMING PROJECTS IN IRAQ!
Responsibilities:
- Responding to IT support requests over the phone, via email and in person.
- Downloading, installing and configuring software to meet user requirements.
- Ensuring correct use of applications, networks and equipment.
- Testing and updating existing software.
- Escalating advanced IT support cases.
- Maintaining IT documentation including network and user details.
- Documenting records of actions taken.
- Fixing hardware issues including replacing equipment and peripherals such as computers, terminals and routers.
- Ensuring computer network’s optimal performance.
Skills
Qualifications:
- Associate's or bachelor's degree in computer science, information systems, or similar.
- In-depth and current knowledge of computer programs and hardware.
- Proficiency in customer relationship management (CRM) and task management software.
- Exceptional analytical and problem-solving skills.
- Advanced collaboration, communication, and interpersonal skills.